Terms & Conditions - Bailey Nicole Design

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Last Updated: 8/3/25

Welcome! These Terms & Conditions outline the policies for working with Bailey Nicole Design. By booking services or purchasing products, you agree to the terms below.

• A non-refundable retainer ($250 or 50% of the total project) and a signed contract are required to reserve your date.
   
• Work begins only after both the signed agreement and retainer are received.
   
• The remaining balance is due after you approve mock-up designs but before final production starts.
   
• Late Payments: Invoices not paid within 7 days will incur a $50 late fee plus 1% interest per day.
   
• Package Changes: You may upgrade your package at any time with written approval, but downgrades are not allowed after booking.
   

• All cancellations must be in writing via email, and you are responsible for confirming receipt.
   
• More than 30 days before the project start: The retainer and any payments made are kept, but no further balance is due.
   
• Within 30 days of the project start: The retainer and payments are kept; you may owe for any work or materials purchased.
   
• After work begins: All payments are non-refundable, and you agree to pay for all work completed up to the cancellation date.
   

• If you reschedule, the retainer and any payments made are forfeited. A new contract at current pricing is required to book a new date.
   

• Work on final products begins only after you give written approval of mock-ups and pay the remaining balance.
   
• Once approved, Bailey Nicole Design is not responsible for any errors missed during your review.
   
• Delays of more than 5 business days in approving mock-ups may result in contract termination.
   

• Shipping costs (including packaging, handling, and insurance) are paid by the client and added to the final invoice.
   
• Once products are handed off to the carrier (USPS, UPS, FedEx), Bailey Nicole Design is not responsible for delays, loss, or damage during shipping.
   
• For addressed envelopes: calligraphy is hand-done and may not always be machine-readable; Bailey Nicole Design is not responsible for items returned or undelivered by the carrier.
   

• By booking, you acknowledge that calligraphy and design are creative services. Bailey Nicole Design will use its artistic judgment to create work in the style shown in past portfolios.
   
• Dissatisfaction with artistic style or design judgment is not grounds for a refund.
   

• All designs and products created by Bailey Nicole Design are the property of the company and are protected under U.S. Copyright law.
   
• You are granted a personal-use license to the products created for you, but you may not copy, reproduce, or supply them to a third party without written permission.
   

These Terms may be updated periodically. Any changes will be posted on our website with the updated date.